Give your customer one link for the whole shipment. You post updates as it moves, they check it whenever they want, and you see when they have looked.
Your customer opens one link. No account, no portal, no tracking number that shows nothing useful.
Customer chasing an urgent shipment? Paste the email. Get a link you can send back in a minute.
For freight forwarders • Customers never log in • Free to try
Share one link when you book. The customer checks it instead of calling the office.
Nothing reaches the customer until you post it. No half-finished updates going out by accident.
Know when your customer opened the page and how often. Useful when they go quiet, and when they do not.
A simple way to keep customers updated on time-critical freight.
Step 1
Add the AWB or reference and send the link with your booking confirmation.
Step 2
Collected, manifested, departed, landed, cleared, delivered. One line each, timestamped.
Step 3
Your customer checks the link instead of emailing you for an ETA.
Freight forwarders handling shipments customers care about: AOG and aerospace parts, time-critical freight, on-board courier, project cargo and anything where the customer wants to know where it is right now.
No. It shows what you post. Multi-leg shipments across several carriers have no single tracking number, so this is the one place your customer can look.
No. Keep using it for the operational side. This is only the customer-facing update.
No. They open a link. Nothing to install, nothing to log in to.
About a minute. Add the reference and post the first update.
Only people you send the link to. Pages are not indexed by search engines and there is no public directory. If you would rather not show a customer name, use just the AWB.
Free while we are working with our first forwarders.
Set up a shipment page in a couple of minutes. Post updates as it moves.
Got an urgent one moving now? Email support@sharedstatus.com with the AWB and we'll set the page up for you.
